We would like to provide a further update to members about the cyber incident that happened at Capita in March. Capita provides administration services to the Scheme.
Following a detailed investigation, Capita has confirmed that unfortunately the incident may have affected the security of personal data for our members who are currently receiving their pension.
Capita cannot be certain that any MPS data has been compromised, but we believe it’s appropriate to act as if this is the case and warn affected members about the potential risks. There is the possibility that if personal data is accessed it could be used for fraud, identity theft or to send malicious emails.
We will issue a letter to all members who may be affected providing further information and support.
We would like to say how sorry we are that this has happened. We take the responsibility of protecting members’ personal data very seriously and we have sought information about what Capita has done to improve the security of personal data and avoid a future incident.
We want to reassure you that your pension remains secure.
If you have any questions please read the Q&A’s.
You can find information on how to spot scams on the Pensions Scams page and on page 13 of the 2022 Scheme Newsletter. The National Cyber Security Centre website also provides guidance that may be helpful.