Tax Help for Older People

02 January 2020

From 2 January 2020, Scheme members who are aged 60 or above and in receipt of an annual income of £20,000 or less can contact Tax Help for Older People (“Tax Help”)  for free tax guidance and support. Tax Help is a UK-based charity that provides free, independent tax advice.

In certain circumstances, such as following a bereavement, redundancy, ill-health, retirement etc., advice may be provided to individuals in their 50s. Those providing care for members may contact Tax Help on behalf of the member.

The Scheme has its own dedicated phoneline, which is open Monday to Friday between 9.00am and 5.00pm. A tax expert will be able to offer advice across all sources of income, but they cannot provide pension advice. 

Dedicated Scheme phoneline: 0333 207 5653 (Outside office hours, please leave a message on the answering machine and you should receive a call back during the next working day.)

Postal Address: Tax Help for Older People, Pineapple Business Park, Salway Ash, Bridport, Dorset, DT6 5DB.

Email address:
taxvol@taxvol.org.uk (please include "MPS" in the subject of your email)

Tax Help booklets offering generic tax guidance will also be available on the Scheme’s website from 2 January 2020, on the Other websites page under the “Financial Guidance” tab.

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