Change of Postal Address – Scheme Administrator

21 November 2018

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The postal address for the Scheme Administrator has changed. All correspondence should now be sent to the following address:

Mineworkers’ Pension Scheme
PO Box 555
Stead House
Darlington
DL1 9YT


The Scheme Administrator's mailroom service has been relocated to a dedicated postal facility. This is to ensure that all correspondence is received, processed, and returned where appropriate, in the most efficient and secure way. This service is run by the Scheme Administrator and does not involve a third party.

Some Scheme members had been experiencing delays when waiting for things like original birth or marriage certificates to be returned to them. This change should result in an improvement to the timeliness of documents being returned and to the mailroom service in general.  

The service was relocated at the end of September 2018, and all correspondence received after that date has been redirected to the new address. The redirection service will stop at the end of December this year.

The Scheme Administration office itself has not moved from Sheffield, only the postal address has changed. The telephone number and email address remain the same:

Telephone: 0333 222 0077
Email: mps@capita.co.uk  

Please continue to visit the Scheme Administrator’s office at Hartshead House in Sheffield if you need any help with your pension; the team will be happy to help.

This article will also be included in the winter edition of Pensions Newsline, scheduled to be issued to all members in December. 
 
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