Internal Dispute Resolution Procedure

What is the Internal Dispute Resolution procedure for?

The Trustees of the Mineworkers’ Pension Scheme (MPS) have set up this procedure for you to use to resolve any problems or difficulties you may have about your benefits from the MPS or on any other issue to do with the Scheme if you have not been able to settle matters with the administration office.

Who is it for?

The MPS Internal Dispute Resolution Procedure can be used by any MPS member, pensioner or deferred pensioner. It is also available to the widow, widower, civil partner, child or other dependant of a member who has died, to a pension credit member, and to a prospective beneficiary. Anyone who used to be in these groups may also still use the procedure, but should apply within six months of leaving or ceasing to be in the group.

Click here for more information and to download the form.